Last updated December 23, 2025

Experience the Mythviel Difference!

We are committed to providing you with an excellent shopping experience, and for the sake of transparency, we have established these Terms of Service. By accessing and using our website/app, you (any natural or legal person) accept these Terms of Service. We encourage you to read them carefully before making a purchase. Your satisfaction is our top priority, so if you have any questions or concerns about these Terms of Service or any other aspect of our service, our team is here to assist you at [email protected].

General Terms

UPON ACCEPTANCE OF THE PRESENT TERMS, AS DESCRIBED ABOVE, YOU EXPLICITLY AND UNCONDITIONALLY STATE THAT YOU HAVE THE LEGAL AGE WHICH ALLOWS YOU TO BE BOUND BY THE PRESENT TERMS CONCERNING THE PURCHASE OF A PRODUCT THROUGH THE WEBSITE.

The present Terms constitute Terms of Service under which the Company provides the users or the visitors with its products and services through the Mythviel. The website contains all necessary information regarding the main characteristics of the Products, to the necessary extent, the total price of the Products, as well as the payment and delivery of them.

We make every reasonable effort so that to the extent possible, the content and the information appearing each time on the Website are, accurate and true. However, we do not provide any representation, approval, or guarantee, explicit or implied, on the accuracy, completeness, correctness, update, or no breach of the content of the Website, for any use, application, or purpose, and specifically with regards to the information transmitted through intermediary servers, as well as, to those that either commence from the service provider, or have been chosen or modified by it, or have as a recipient a person chosen by the provider. In all such cases, the Company reserves the right to correct any mistakes or modify or update the Website at any time.

We have tried to depict, to the best possible extent, the shapes, and colors of the Products. However, we cannot guarantee how these depictions will appear on your computer screen. Additionally, the photographic depiction of the handmade Products and of their special characteristics (such as indicatively the colors, the shape, and/or the material from which they are made), may slightly vary from reality. Therefore, by placing an order you explicitly and unconditionally accept that after the creation of any Product, ordered by you, any characteristic of it, may slightly vary, from the final product delivered to you.

Any Product sales are valid until our stock runs out.

Registration

As long as you wish to, you can register and create an “account” on the Website, by filling out the relevant electronic registration form therein stated. Upon completion and submission of this form, you explicitly and unconditionally accept the present Terms in their entirety, as well as the fact that all the transactions carried out with the Company will be subject to these Terms.

Mythviel reserve the right to dismiss any registration or/and to deactivate the account of a registered user, at any time in case we consider this necessary for any reason.

The registration is strictly forbidden to users under 18 years old without the prior consent of their custodians or to any user whose right has been suspended or deprived by the system of the Company for any reason.

Every registered user cannot have more than one active account on the Website. Additionally, it is forbidden for registered users to sell, exchange, or in any other way transfer their account to third persons.

Order-Sale

Once you complete and send the relevant order form stated on our Website, according to the present Terms, we will send you a message to the e-mail address you will have registered, where we will confirm that we have received the particular order and we will send you the order number mentioning the order date, that message serving as proof of the order. The sale contract between us will be deemed as concluded once you receive our confirmation e-mail. The order is binding only if it has been accepted by the Company and the relevant confirmation e-mail has been sent to you.

In case the product is out of stock, the Company will contact you and will either offer another similar product or cancel the order by returning the entire sum of money you paid for the purchase of the Product and the delivery expenses via a debit or credit card.

In case you place an order that includes more than one Product, we will process the order according to your instructions, namely either all in one or by several deliveries.

You will have access to your order information after its completion by going to the section “My Account” and “My Orders”.

When submitting the order form, in case it is explicitly stated that the completion of your order requires the payment of the total price of the chosen Products first, then you explicitly and unconditionally acknowledge and accept that by completing your order you are obliged to pay for the selected Products.

Billing

Upon the final submission of your order, you explicitly and unconditionally state and accept that you have been informed of the total price of the Products chosen by you, as the such price appears on the Website, and of any other kind of tax or added costs for sending, delivering or mailing and of any other expenditure as well as of the fact that when such added costs reasonably cannot be calculated beforehand, it is possible nonetheless that such added costs may be requested. For more information, you may contact the respective competent local tax authority.

The prices of the Products are displayed on the Website and are valid until the Company changes them. The Company has the right to change and correct at any time any information regarding the Products, the prices, and other information published on the Website. Any change in the Terms and prices will not apply to orders already paid by you and accepted by the Company.

The delivery charges may change at any time.

Payment

Your credit/debit card will be debited following control and verification of the details and the validity of the card. The amount to be debited shall be available and will be withheld upon confirmation of your order by the Company.

In addition to the price of the ordered products, you will be required to pay any courier charges associated with shipping the products. Each time you submit an order, you agree to pay any such additional charges in advance. To complete a purchase through the Website, you must follow the instructions therein. The order form requires you to enter your debit/credit card number and expiration date. As the beneficiary of the debit/credit card, you are fully responsible for the accuracy and correctness of this information.

In the meantime, should you wish to check your account, we kindly ask you to visit the Website and check the sections “My Account” and “My Orders”.

Security of Payments/Transactions

For safety reasons, our Company does not save the details of any debit/credit card for future use and therefore you will have to re-enter the card details every time you make a new purchase. Upon filling in the details of your debit/credit card as requested by the Terms of the Website, you explicitly and unconditionally state that you have the legal right to use this debit/credit card.

The Company bears no liability in case of unlawful use of debit/credit cards.

Upon providing the details of your debit/credit card, you explicitly and unconditionally state that you agree with charging your card with the total amount of the purchase you make on the Website, including every possible added cost. In case the transaction with your debit/credit card is rejected by the issuing bank or the network of the debit/credit card for any reason (indicatively for exceeding the credit limit or suspicion of fraud), then the purchase will not be completed. In such case, instead of the usual email for confirming your order, you will receive an email from the Company stating that the transaction was not completed successfully due to reasons relevant to the methods of payment.

Intellectual Property Rights

The content of this website, including trademarks, logos, text, graphics, images, photographs, and software, is copyrighted by the company and protected by applicable Hong Kong and international laws and regulations. Furthermore, the design and presentation of this website, and its options, also constitute copyrighted creative works of the company.

Any copying, analog/digital recording, and/or mechanical reproduction, distribution, transfer, downloading, manufacturing, sale, derived work creation, or misleading of the public regarding the original provider of the content of the Website is prohibited.

Any reproduction, republication, upload, announcement, dissemination, or transmission, or any other use of content by any way or means for commercial or other purposes is allowed only after prior written authorization of the Company or any other lawful proprietor of the aforementioned intellectual property rights. The appearance of the content on the Website shall not be considered as license transfer or assignment or right of use by any means of any of the data aforementioned.

The corporate name or/and the Website title or/and any of its logos are not allowed to be used by any third party and for any reason without precise, prior written authorization by the Company.

Limitation of Liability

The Company is not liable and is not subject to any liability for indemnification for any defect or damage arising from the cancellation of orders.

Mythviel do not guarantee the availability of products displayed on the Website but we inform the user, according to our records, if it is available or not and, if there is a change in such records, we undertake to inform you promptly regarding the availability, in such case also we are not subject to any further liability.

Under no circumstances is the Company liable under civil or criminal law for any damage (positive, special, or consequential, which indicatively and not exclusively, alternatively or/and cumulatively constitutes a loss of profits, data, compensation, etc.) that a user or third party may experience for a reason arising from the operation or not and/or the use of the Website and/or the inability to supply Products and/or the information that is available by such user/third party and/or from any non-permitted interferences of third persons to products and/or information provided by a such third party.

The Company is not liable for negligence, but only for its willful conduct or gross negligence.

The Company is not liable for any direct or indirect, positive or consequential damage of the users-visitor of its Website due to illegitimate actions of third persons (e.g. interception or decoding of passwords and data), the transmission of viruses at the time of using the Website or reproduction (downloading) of items of its content or problems, that possibly arise when using computers (e.g. loss of data, etc.).

The Company is not liable if in case of and for any reason, including the case of negligence, the operation of the Website is suspended or access is difficult or/and impossible or/and, despite the compliance with security measures, “viruses” or other harmful software are detected and transmitted to the terminals of the users/visitors, or if third non-authorized persons intervene by any means to the content and the operation of the Website by disabling the use of the Website or cause problems in its operation or by intercepting information that may relate to the personal data of the user.

Furthermore, the Company is not liable for any access downtime to the Website for reasons that do not come from its sphere of influence, and also for reasons concerning technical or another kind of defect of the network or for reasons of force majeure or accidental events.

Purchase Restrictions

Currently, the following countries/regions do not support purchasing and delivery services: Democratic People’s Republic of Korea (North Korea), Democratic Republic of Congo, Iran, Libya, Republic of Cuba, Russia, Somalia, South Sudan, Sudan, Syria, Ukraine, and Yemen.

Protection of Personal Data

For details on the personal data processing that we perform through the Website please read our Privacy Policy.

Applicable Law/Jurisdiction

These Terms and Conditions shall be governed by the laws of Hong Kong. If any part of these Terms and Conditions is held to be invalid and/or unenforceable for any reason, the remaining unaffected parts and conditions shall remain in full force and effect. The courts of Hong Kong shall have jurisdiction over any dispute arising out of or relating to these Terms and Conditions.

Contact Information

If you have any questions or concerns regarding the Terms of Service, please contact our support team at [email protected].

JIANGLI LIMITED

RM C, 13/F HARVARD COMM BLDG
105-111 THOMSON RD WAN CHAI
HONG KONG